Compute Reboot

What to do when my email does not work?

What to do when my email doesn’t work?

Whether an email isn’t getting in or going out, you may fix any email problem by conducting some fundamental checks. It’s possible that your email stopped functioning for a number of different reasons (improper email settings, incorrect email passwords, etc.). Still, the first thing you should do to figure out what the problem is with your email is to check for any error messages on your end.

The majority of email application problems, such as those found in Outlook or Mac Mail, are self-explanatory and will tell you what is preventing you from accessing your mailbox.

If you do not notice any error messages or that they are difficult to understand, it is strongly recommended that you adhere to the fundamental criteria that are listed below:

Email delivery difficulties.

You may also be sent a bounce-back message if email delivery is unsuccessful. These types of communications typically contain an error code and a concise explanation of why the email cannot be delivered. This page covers the most general errors that may be encountered and will assist readers in having a better understanding of how to deal with problems of this nature.

And here is a checklist to help you understand why you are unable to send emails and troubleshoot any serious problems you may be experiencing:

  • Verify that you are connected to the internet. Yup. It is inevitable. Therefore, before anything else, check to see if you are connected to the internet.
  • Make sure the details of your SMTP server are correct. You have probably made this error countless times before: you have configured your email client with the incorrect SMTP parameters. Please refer to our list of the most popular ones or ask your service provider which one applies to you.
  • Check the correctness of each username and password. Another simple error occurs frequently; therefore, you should check and recheck your login data.
  • Be sure to check the connection to your SMTP server. Now comes the tricky part: even if all of your SMTP data are accurate, the server itself may be offline or not working properly for whatever reason. To help you get your bearings, I’ve compiled a list of all SMTP error codes, but if you use a professional, outgoing server, you won’t have to worry about this happening again.

Modify the port number used by SMTP.

Port 25 is the default port that the outgoing mail server uses. However, some Internet service providers (ISPs) may block it due to the increasing volume of spam traffic traveling through it. You can then use port 587 or port 465; check our page on SMTP ports for more details about these ports.

Adjust any settings that pertain to your antivirus software or firewall. There are situations when an outgoing mail server can cause a conflict with the protection mechanisms of the computer. Therefore, ensure that neither your firewall nor your antivirus software is obstructing it and create an appropriate exception rule.

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